Our mission: To provide professional, reliable services based on best prices and value. Vision : To be the best tour company in the region by providing very high degree of professionalism and excellence..

Experience the Best Safaris and Tours in East Africa 

TERMS AND CONDITIONS: 
  
Reservations:
A deposit of 30% is required at the time of booking and the balance at least 30 days before departure day. However special arrangements can be made to sort out payment due on arrival before commencement of the safari programme. 
Cancellation policy: incase any cancellation is done we refund back your money, less the cost of cancellation fees levied by the lodges, hotels, camps and bank transfers. 
If cancellation between 0-5 days before safari no refund. 
 
5 to 14 days 50% refund. 
15 to 35 days 75% refund. 
36 to 60 days full refund less bank charges for the transfer. 
  
Payment:
Payments are to be made directly into company bank account through bank transfer, at company offices or with the credit card. 
Note: An extra 3.5% is charged on all payments done using credit cards which is charged by banks. 
  
Transportation:
Safari mini bus, cars land rovers 4x4  or coaches will be provided according to the transfer, safari, route and the number of clients and also as per request and agreement. The company reserves the right to employ the services of subcontractors. 
  
Alteration of tour:
The company reserves the right to alter arrangements or cancel the operation of a scheduled tour should the condition beyond our control occur e.g. over bookings, in which case we will offer you a choice of alternative safari or similar safari on different dates or receive a full refund. 
  
Liability:
The Company and its agents act only as agents of the tours, transport etc and shall not be liable for injury, delay, loss or damage in any manner, the company's liability to passengers carried in its own vehicle is governed by the laws of the country in which the tour takes place. All claims are subject to the jurisdiction of the country in which the act ions occurred. The company shall not be held responsible for any loss or damages of luggage. 
No refund for partially completed tour or unused services. 
  
Force Majeure:
Any events which the supplier could not have foreseen or avoided even with all due care, such as acts of God, civil strife, industrial disputes, natural disaster, fire, adverse weather conditions, government action and all similar circumstances out side our control, the supplier shall not be liable to pay any compensation or be  responsible for any expenses or losses you incur where services are delayed, cancelled or affected. 
  
Optional activities:
There will be activities available from other independent supplies not affiliated with our company, night walking safaris, horseback and camel safaris, canoeing, hot air balloons, gorilla trekking, diving and snorkeling, etc. Although precautions are taken by the supplier to guard against dangers your safety cannot be guaranteed should you decide to participate in such activities while on the tour, you are free to do so. However such participation will be at your own risk. 
  
Common sense:
Wildlife sun safaris requests common sense and caution be exercised, while visiting any of the towns, cities or doing the above activities while on the tour. 
  
Tour member:
The company reserves the right to decide to accept or retain any person as a tour member should such person's mental condition, physical infirmity or general conditions interfere on the smooth operation of the tour or other member.